{"componentChunkName":"component---common-build-questions-template-js","path":"/questions-and-answers/how-can-i-reset-my-password","result":{"data":{"question":{"title":"How can I reset my password? ","slug":"how-can-i-reset-my-password","createdAt":"October 8, 2020","image":null,"tags":[],"childMarkdownRemark":{"excerpt":"\"I am registered but cannot log in. Help! Thanks \" Hi there, Sorry to hear you are having trouble. Please use this link…","html":"

\"I am registered but cannot log in. Help! Thanks \"

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Hi there,

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Sorry to hear you are having trouble. Please use this link to reset your password: https://www.hellomd.com/forgot-password

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Please enter the email address registered with HelloMD and select the \"Send Password Reset Email\" icon. Within a few moments, you should receive an email from \"NoReply@HelloMD.com\". Please be sure to check your spam, junk and trash folders for an email with the subject: \"HelloMD Password Reset\".

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You can click the \"Change Password\" button or the URL in the body of the message. It should open up a new window and there will be an area to enter your new password. Once entered, you should see a message stating that your password has been updated, and you can proceed to sign in here: www.hellomd.com/signin

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I hope this information helps! :-)

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VeronicaB

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